Support
If something is wrong with the app, your subscription or the connection, write to us by e-mail.
Support address: support@noltrasoft.com
What to put in the e-mail
| Device | iPhone or Android, and the model if you know it. |
|---|---|
| LAMPA version | It is in Settings, on the “О приложении” (About) line. |
| What happened | What you tapped, what the lamp showed and what the screen said. A screenshot helps too. |
What not to send
Your access code or card details. We do not need them to help you.